eStatements enrollment
Electronic Statements & Delivery
eStatements are a digital rendition of your traditional paper-based account statements. This convenient and efficient electronic format allows you to access and manage your financial records online. With eStatements, you have the freedom to save, print, and retrieve up to 24 months of bank statements, giving you an organized and easily accessible archive of your financial history.
Features & Benefits
Why Should I Enroll in eStatements?
Avoid Paper Clutter
With eStatements, you can effortlessly eliminate the paper clutter that often accumulates in your workspace, thus reducing the need for physical storage space and the associated costs. By opting for our digital statement delivery, you will have instant access to your important financial documents at any time and from any device.
Eliminate Paper Waste
Promote sustainability and reduce your ecological footprint. By eliminating paper waste, we can collectively make a significant impact on the environment. Switching to eStatements not only reduces our reliance on trees and energy-intensive paper production processes but also minimizes carbon emissions associated with transportation and waste disposal.
Stop Mail Theft
Protect your personal information and safeguard against mail theft by switching to eStatements. Traditional paper statements can be easily stolen from mailboxes, putting your sensitive data at risk. By opting for eStatements, you eliminate the risk of physical theft and ensure that your financial documents are delivered directly to your secure online account. With advanced encryption and digital security measures in place, eStatements provide a safe and convenient way to manage your financial information.
Frequently Asked Questions
How do I enroll in eStatements?
From your browser:
- Login to Personal Online Banking. Click the Accounts tab in the top left.
- Select Paperless Settings.
From the Mobile App:
- Login to Dime’s mobile app.
- Click on the Menu tab in the top right.
- Click on Accounts Tab.
- Click on Paperless Settings.
- Upon selecting Paperless Settings, the Online Banking ESign Agreement will open for the user to scroll through and accept.
- Once the agreement is accepted the Paperless Settings window will open with the list of accounts and the current Delivery Option on each. To change from Paper to Electronic, click on the drop down in Delivery Option next to the account, select Electronic and click Save.
What types of accounts are eligible for eStatements?
All of your Dime Personal Accounts that have statements are available in an eStatement format.
How will I be notified when my eStatement is ready?
An email notification will be sent to you when the statements become available. It is your responsibility to keep your email address up to date. You can update your email address within Online Banking by selecting contact information within your profile.
How do I view my eStatements?
From your browser:
- Login to Personal Online Banking
- Select Accounts
- Select Statements and Documents
- Login to Dime’s Mobile App
- Click on Menu in the top right
- Select Accounts
- Select Statements and Documents
How long will my eStatements be available to view?
24 months of statements are available to you.
What if my email changes?
You will need to change your email address in your Online Banking profile.
From your browser:
- Click on your name in the top right corner.
- Select Profile
- Select Contact Information
- Enter and confirm your new email address
- Click Update.
From the Mobile App:
- Click on the Menu.
- Select Profile.
- Select Contact Information
- Enter and confirm your new email address.
- Click Update
If I don’t receive or if I delete my email notification, can I still view my eStatements?
Your eStatements will continue to be available to you in Online Banking.
Do I need special software to access my eStatements?
Adobe PDF will be required to view, print, or save your eStatements.
Is there a specific browser needed to access eStatements?
Google Chrome and Microsoft Edge are the preferred browsers for Online Banking.
Can I access my eStatements from Mobile Banking¹?
Yes, eStatements are available in the mobile app as well as mobile browsers.
What if I want to receive paper statements again?
Unenrollment:
From your browser:
- Log into Personal Online Banking
- Click on the Drop Down next to the username in the top right.
- Select Profile
- Select Secure Forms.
- Select eStatement Unenrollment.
From the Mobile App:
- Login to Dime’s Mobile App.
- Click on the Menu in the top right.
- Click on the Profile Tab in the menu.
- Click on Secure Forms.
- Select eStatement Unenrollment.
How do I enroll in Online Banking?
To enroll in Online Banking click here. You will be asked for your Electronic Banking Password which you provided when opening your account. If you are unsure of the number, please contact Dime Support at 1-800-321-DIME(3463).
¹ Must have Dime Online Banking to use Dime Mobile Banking. The Dime Mobile Banking App is available for select mobile devices. Dime Mobile Banking is a free service from Dime. However, your mobile carrier may charge for data and text message usage.